Returns

  • We accept returns within 30 days from the date of purchase.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item).
  • To initiate a return, please contact our customer service team at info@greetingsfromnai.com.
  • Provide your order number, the reason for the return, and any relevant details.
  • Our customer service team will guide you through the return process and provide you with a return authorization if applicable.